Returns & refunds
Love it or your money back — give Movaro a fair try with your cat for 30 days.
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The 30-Day Calm GuaranteeGive Movaro a fair try with your cat. If it genuinely doesn't help them feel calmer within 30 days, just reach out and we'll refund you in full — even if you've already used it. We only ask that it comes back clean and in reusable condition, so the guarantee stays fair for every cat parent.
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Keep the guide — it's yoursWhatever you decide, the Cat Calm & Longevity guide stays with you as our gift, even if you return the wrap.
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How to start a returnJust email us with your order number and we'll send simple instructions and the return address. No need to send anything back before you hear from us.
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Your refundOnce your return reaches us, we'll confirm by email and refund your original payment method within 5–10 business days. Depending on your bank, it can take a day or two more to appear.
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Damaged, faulty or wrong — that's on usGot the wrong item or a fault? Send us a photo within 7 days and we'll cover return shipping and make it right — a replacement or a full refund. For a change-of-mind or guarantee return, return postage is covered by you.
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Need a different size?Email us and we'll happily help you exchange for the right fit.
We're a message away.
A real person answers, usually the same day.
Email us mylovee.store1@gmail.com